Because each collar is made by me from start to finish please allow 3-5 days for collar production and 5-7 days for leashes. If you need an item quickly you can email me and we can make arrangements.
I am glad to make an exchange if you are not happy with your product for any reason. My goal is to make sure that every customer receives the perfect collar for them. If you are so unhappy you can’t even bear the thought of exchanging your collar I am happy to give a full refund.